Clear answers for donors, seekers, advertisers, and admins.

Click the "Get Started" button and select "Donor" role. Fill in your personal details, blood group, location, and upload required verification documents. Your profile will be reviewed by an admin before becoming visible in donor search.

Approved donors have completed registration and passed admin verification. Only approved donors appear in public search results and can be contacted by seekers.

Log into your donor dashboard and toggle the availability switch. When marked available, your profile will appear in search results for seekers.

Blood group changes require admin review for safety and verification. Contact support or submit a change request from your dashboard.

Yes, registration is required to view donor contact details. However, you can browse donor availability (blood group and city) without an account.

After registration as a seeker, go to the "Emergency Request" section. Fill in patient name, blood group, hospital details, location, and urgency level. Your request becomes visible to donors and admins.

Yes. Contact details are only shared after you initiate contact with a donor through the platform. Public visitors cannot see personal information.

Yes, the public search page shows donor counts by blood group and city. Full donor profiles and contact details require a registered seeker account.

Requests marked "high" or "emergency" urgency typically require immediate blood within 24-48 hours. These requests are highlighted on dashboards.

Emergency requests remain active until the seeker marks them as fulfilled or admin closes them after a reasonable period (usually 7 days).

Yes, logged-in donors can see emergency requests including blood group, hospital, city, and required-by date. Contact details are shared upon matching.

Your request appears in emergency queues across the platform. Donors can express willingness to help, and you will receive notifications to coordinate.

Register as an advertiser, then submit your campaign with creative assets, target placements (header, sidebar, footer, search, emergency), budget, and schedule. Admin will review before activation.

Campaigns can appear in header banners, sidebar boxes, footer sections, search result pages, and emergency request areas - all with admin approval.

Admins review all user registrations (donor, seeker, advertiser), campaign submissions, and flagged content to maintain platform quality and safety.

Advertisers can view impression and click metrics from their dashboard. Campaigns display status (pending, approved, live, completed) with date ranges.